📜 TERMS & CONDITIONS
Website: www.lunarastro.in
Platform Name: Lunar Astro Verse
1. Introduction
Welcome to Lunar Astro Verse
By accessing or using www.lunarastro.in, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use the platform.
Lunar Astro Verse is an online astrology institute and marketplace where:
- Astrologers can teach, consult, publish blogs, and sell spiritual products
- Students can enroll in courses
- Users can book consultations
- Community members can interact and post content
2. Eligibility
- You must be at least 18 years old to register.
- If under 18, parental/guardian consent is required.
- You agree to provide accurate and complete information during registration.
3. User Accounts
- Users are responsible for maintaining account confidentiality.
- Any activity under your account is your responsibility.
- We reserve the right to suspend or terminate accounts violating our policies.
4. Services Offered
Lunar Astro Verse provides:
- Online astrology courses (free and paid)
- Astrology consultation booking
- Community discussion platform
- Blog publishing system
- Marketplace for spiritual products (crystals, gemstones, etc.)
We act as a platform provider and are not responsible for individual astrologer predictions or outcomes.
5. No Guarantee Disclaimer
Astrology is a spiritual and interpretative science.
- We do not guarantee prediction accuracy.
- Results from remedies, gemstones, or consultations may vary.
- Services are for spiritual guidance and self-awareness purposes only.
We are not liable for personal, financial, medical, or legal decisions made based on consultations.
6. Payments & Pricing
- Course fees, consultation charges, and product prices are listed on the platform.
- Prices may change without prior notice.
- Payments are processed through secure third-party gateways.
- We do not store card details.
7. Astrologer Responsibilities
Astrologers using the platform must:
- Provide ethical, respectful guidance
- Avoid misleading claims
- Not guarantee fixed outcomes
- Deliver services professionally
Violation may result in account suspension.
8. Marketplace Policy
- Sellers are responsible for product authenticity.
- Product descriptions must be accurate.
- We are not responsible for misuse of spiritual products.
9. Community Guidelines
Users must not:
- Post abusive or defamatory content
- Share false astrological claims
- Promote spam or unrelated services
- Violate intellectual property rights
We reserve the right to remove content.
10. Intellectual Property
All platform content including:
- Logos
- Branding
- Course materials
- Website design
belongs to Lunar Astro Verse unless otherwise stated. Unauthorized use is prohibited.
11. Limitation of Liability
Lunar Astro Verse is not liable for:
- Indirect damages
- Emotional distress
- Financial losses from decisions based on astrology guidance
Use the platform at your own discretion.
12. Termination
We reserve the right to suspend or terminate accounts violating our terms.
13. Changes to Terms
We may update these Terms at any time. Continued use indicates acceptance of updated terms.
💰 REFUND POLICY
Effective Date: [Insert Date]
At Lunar Astro Verse, we strive to provide transparent and fair policies.
1. Course Refund Policy
- Free courses: Non-refundable.
- Paid courses under ₹99: Non-refundable due to minimal pricing.
- Premium courses: Refund requests must be made within 3 days of purchase if less than 20% of course content is accessed.
- No refunds after full access is granted.
2. Consultation Refund Policy
- If astrologer fails to attend session → 100% refund.
- If user fails to attend → No refund.
- Dissatisfaction with prediction is not eligible for refund (as astrology is interpretative).
3. Marketplace Product Refund
- Physical products: Refund/replacement within 7 days if damaged or incorrect item delivered.
- No refund for used or energized products.
- Shipping charges are non-refundable unless product defect is proven.
4. Processing Time
Approved refunds will be processed within 7–10 business days to original payment method.
🔒 PRIVACY POLICY
Effective Date: [Insert Date]
Website: www.lunarastro.in
Lunar Astro Verse respects your privacy and is committed to protecting your personal data.
1. Information We Collect
We may collect:
- Name
- Email address
- Phone number
- Date of birth (for astrology purposes)
- Birth details (time, place for horoscope analysis)
- Payment information (processed securely)
2. How We Use Your Information
We use data to:
- Create user accounts
- Provide consultations
- Deliver courses
- Improve user experience
- Send updates and offers
We do not sell personal data to third parties.
3. Birth Data & Sensitive Information
Astrology requires birth details.
We:
- Store such data securely
- Use it only for consultation purposes
- Do not share it publicly without consent
4. Cookies
We may use cookies to:
- Improve site functionality
- Analyze traffic
- Personalize user experience
You can disable cookies in browser settings.
5. Data Protection
We implement:
- SSL encryption
- Secure payment gateways
- Restricted admin access
However, no online system is 100% secure.
6. Third-Party Services
We may use third-party services for:
- Payment processing
- Email marketing
- Analytics
They have their own privacy policies.
7. User Rights
You may:
- Request access to your data
- Request correction
- Request deletion (subject to legal obligations)
Contact: [Insert Official Email]
8. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page.
